Webdav 403s

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jul 22, 2024 - 23:55 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 22, 2024 - 23:43 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 22, 2024 - 23:38 CDT

Update

We are continuing to investigate this issue.
Posted Jul 22, 2024 - 23:30 CDT

Investigating

BigCommerce engineers are investigating an increase in failures downloading files from storefront and the control panel
Posted Jul 22, 2024 - 23:26 CDT
This incident affected: Control Panel and Storefront.