Slow response times and increased errors with Object Storage

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Aug 10, 2015 - 21:02 CDT

Monitoring

We have seen performance stabilize in the past hour. We will continue to monitor for further issues.
Posted Aug 10, 2015 - 19:53 CDT

Identified

Bigcommerce engineers have identified an issue with intermittent slow responses and increased errors with our storage provider's servers. The issues have been escalated to their team and we will update here when the issue has been resolved.
Posted Aug 10, 2015 - 18:26 CDT
This incident affected: Control Panel and Storefront.
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