B2B Edition API account creation issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 07, 2025 - 18:59 CDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 07, 2025 - 15:57 CDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 07, 2025 - 15:11 CDT

Identified

Commerce engineers observed an issue with creating API accounts from within the B2B Edition UI. We have identified the cause and are working on a fix.
Posted Oct 07, 2025 - 14:26 CDT
This incident affected: B2B Edition (B2B Edition - API).