Payments issue

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Feb 22, 2022 - 00:41 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 22, 2022 - 00:29 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 22, 2022 - 00:23 CST

Update

We are continuing to investigate this issue.
Posted Feb 22, 2022 - 00:14 CST

Investigating

We are investigating an issue with slow performance of payments and other outbound traffic
Posted Feb 22, 2022 - 00:01 CST
This incident affected: Checkout & Payment Processing and Control Panel.