Phone outage at our Austin call center

Incident Report for BigCommerce

Resolved

Operations at our contact center are back to normal, with all channels back online. Thank you for your patience.
Posted Jan 30, 2018 - 12:19 CST

Investigating

Our Austin call center is having a disruption with our phone provider. We are working to resolve as quickly as possible. In the interim, please use live chat, submit a case or use our self service portal.
Posted Jan 30, 2018 - 12:10 CST
This incident affected: Client Services (Support Center).
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