Channel Listing and Order Update Delays

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jan 08, 2021 - 20:05 CST

Identified

BigCommerce engineers are investigating availability with omni-channel (Amazon, Facebook, and other marketplace integrations) product listings and order updates. Stores may experience delays in updates to listings on external marketplaces, and delays in receiving new orders in BigCommerce from marketplaces.

Posted Jan 08, 2021 - 19:33 CST