DDOS attack in a single data center

Incident Report for BigCommerce

Resolved

BigCommerce engineers have identified the source and target of the attacks and have successfully put out mitigation measures. Issues should be resolved but we will continue monitoring.

Posted Mar 27, 2017 - 19:06 CDT

Identified

BigCommerce has identified a DDOS attack targeted at a single data center. We are working with our network provider to mitigate the attack. At the time, we are seeing intermittent slow responses and unavailability. We hope to have this fixed shortly.

Posted Mar 27, 2017 - 18:53 CDT

This incident affected: Control Panel and Storefront.