Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Aug 11, 2019 - 17:10 CDT

Monitoring

A fix has been successful and we are monitoring for further recurrence.
Posted Aug 11, 2019 - 17:01 CDT

Investigating

BigCommerce engineers are investigating a increase in store response times. We will update with findings shortly.
Posted Aug 11, 2019 - 16:49 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.