Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jul 26, 2018 - 16:02 CDT

Monitoring

The store response times are back to normal and we are monitoring the results.
Posted Jul 26, 2018 - 15:06 CDT

Identified

The issue has been identified and the fix is being implemented
Posted Jul 26, 2018 - 14:51 CDT

Update

We are continuing to investigate this issue and will update as we know more
Posted Jul 26, 2018 - 14:16 CDT

Investigating

BigCommerce engineers are investigating a increase in store response times. We will update with findings shortly.
Posted Jul 26, 2018 - 13:47 CDT
This incident affected: Storefront.