Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

BigCommerce engineers received alerts indicating an increase in store availability errors at 16:28 UTC. Engineers resolved the issue at 16:32 UTC and all services are now operational.

Posted May 08, 2023 - 10:47 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted May 08, 2023 - 10:34 CDT

This incident affected: Storefront.