Storefront Availability Issue

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Nov 17, 2014 - 18:38 CST

Monitoring

Bigcommerce Systems Engineers have confirmed the fix is in place and are currently monitoring to ensure all storefronts are loading as expected.

Posted Nov 17, 2014 - 18:23 CST

Identified

Bigcommerce Systems Engineers have identified an issue causing issues with storefronts displaying for a portion of our clients. We have identified a fix to this issue and are currently in the process of rolling that out.

Posted Nov 17, 2014 - 18:04 CST

This incident affected: Control Panel and Storefront.