Network incident in a single data center

Incident Report for BigCommerce

Resolved

This incident is now resolved.
Posted Oct 13, 2016 - 02:11 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2016 - 01:45 CDT

Investigating

BigCommerce engineers have detected a network issue in one of our data centers. Some stores may be experiencing slower than normal response times or intermittent outages. We are working with our network provider to determine the cause. More updates soon.
Posted Oct 13, 2016 - 01:13 CDT
This incident affected: Control Panel and Storefront.
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