Availability issues with subset of BigCommerce stores in a single datacenter

Incident Report for BigCommerce

Resolved

A fix has been deployed for the network issues that were happening, and full functionality has been restored to all stores.
Posted Nov 07, 2017 - 13:02 CST

Investigating

BigCommerce engineers are investigating availability issues with a small sub-set of stores. We will update as we know more.
Posted Nov 07, 2017 - 12:58 CST
This incident affected: API & Webhooks, Control Panel, and Storefront.