Performance degradation for a subset of stores
Incident
Report for BigCommerce
Resolved
This incident has been resolved.
Monitoring
All issues have been resolved. Performance has returned to expected levels.
Update
BigCommerce engineers have implemented remediation measures. While error rates are still elevated for a small set of stores, we are beginning to see improved response times.
Identified
BigCommerce engineers have identified a large spike in traffic affecting a small subset of stores. Mitigation work is underway to restore traffic to normal service levels.
This incident affected: Storefront.