All our systems are reporting nominal at this time, and all components are functional.
Posted Dec 28, 2016 - 23:36 CST
Monitoring
Actions taken by our networking provider have caused most of our systems to report normal. We are still looking into all systems to make sure our service returns to nominal.
Posted Dec 28, 2016 - 23:27 CST
Identified
Our networking provider has narrowed down the probable area of failure and is working on mitigating the network outage.
Posted Dec 28, 2016 - 23:21 CST
Update
We are working with our networking provider to fix a networking issue that's affecting one of our data centers.
Posted Dec 28, 2016 - 23:07 CST
Investigating
BigCommerce engineers have detected a network issue in one of our data centers. Some stores may be experiencing slower than normal response times or intermittent outages. We are working with our network provider to determine the cause. More updates soon.
Posted Dec 28, 2016 - 22:42 CST
This incident affected: Control Panel and Storefront.
