Intermittent issues with BigCommerce trial creation and plan upgrades

Incident Report for BigCommerce

Resolved

Our third-party vendor has corrected the issue that affected BigCommerce trial creation and plan upgrades. This issue has been resolved.

Posted Jun 14, 2016 - 13:44 CDT

Monitoring

We are closely monitoring the work of a third-party vendor to resolve this issue as quickly as possible. We apologize for the inconvenience and will continue to monitor for further updates.

Posted Jun 14, 2016 - 12:44 CDT

This incident affected: Client Services (Client Portal).