Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

BigCommerce engineers were alerted to an increase in store availability errors at 22:31 UTC. Engineers resolved the issue at 22:35 UTC and all services are now operational.

Posted Sep 13, 2023 - 17:46 CDT

Identified

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Sep 13, 2023 - 17:35 CDT

This incident affected: Storefront.