Issue with product category lists returned in APIs

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Mar 05, 2025 - 08:38 CST

Identified

We are currently investigating an issue affecting a subset of stores where the category list associated with a product may be returned in an invalid format via our APIs. Our team is actively working on a fix, and we will provide an update shortly.
Posted Mar 05, 2025 - 08:15 CST
This incident affected: API & Webhooks.