Insights CSV downloads are currently delayed

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Feb 26, 2018 - 17:24 CST

Monitoring

Insights CSV downloads are now performing properly.
Posted Feb 26, 2018 - 17:10 CST

Update

Engineers continue to work to get Insights CSV downloads performing properly.
Posted Feb 26, 2018 - 16:48 CST

Identified

We are investigating the issue and will provide an update shortly.
Posted Feb 26, 2018 - 14:26 CST
This incident affected: Reporting & Analytics.
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