Countermeasures were deployed approximately 10 minutes after the last update and all stores have been operational since. We are continuing to monitor traffic on our network.
Posted Aug 16, 2015 - 22:05 CDT
Update
We're continuing to work with our mitigation providers to tune their mitigation and restore access to a small subset of stores still impacted by this attack.
Posted Aug 16, 2015 - 20:09 CDT
Update
At this time we have restored access to the majority of impacted stores. We continuing to work with our mitigation providers to tune their mitigation filters to restore access to the remaining stores.
Posted Aug 16, 2015 - 19:47 CDT
Identified
Bigcommerce engineers have just detected that an earlier DDoS attack against the Bigcommerce platform is continuing to impact access to a number of stores. We are working with our service providers to deflect the attack and restore access ASAP.
