Availability Issue

Incident Report for BigCommerce

Resolved

BigCommerce engineers were alerted to an increase in store availability errors at 15:56 UTC. Engineers resolved the issue at 16:04 UTC and all services are now operational.

Posted Sep 13, 2023 - 11:07 CDT

Identified

BigCommerce engineers have identified an issue impacting availability with a subset of stores. We are currently remediating the issue and will provide an update shortly.

Posted Sep 13, 2023 - 11:04 CDT

This incident affected: Storefront.