Elevated error rates for a subset of stores in the EU region

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 03, 2024 - 09:01 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 03, 2024 - 08:51 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 03, 2024 - 07:35 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 03, 2024 - 07:21 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 03, 2024 - 07:03 CDT

Investigating

Elevated error rates for a subset of stores in the EU region
Posted Oct 03, 2024 - 07:01 CDT
This incident affected: Storefront.