Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted May 23, 2020 - 08:36 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 23, 2020 - 08:31 CDT

Investigating

BigCommerce engineers are investigating a increase in store response times. We will update with findings shortly.
Posted May 23, 2020 - 08:22 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.