Power outage at our Austin, TX call center

Incident Report for BigCommerce

Resolved

Power has been restored to our Austin phone center and we are resuming business as usual.
Posted Oct 02, 2018 - 14:23 CDT

Monitoring

Power is still out at our Austin phone center. Please use our Chat support, or submit a case.
Posted Oct 02, 2018 - 14:04 CDT

Investigating

We are currently experiencing a power outage at our Austin call center.
Posted Oct 02, 2018 - 13:53 CDT
This incident affected: Client Services (Support Center).