Issues deleting users

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Oct 18, 2022 - 16:38 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 18, 2022 - 15:31 CDT

Update

We've identified a fix and are in process of rolling that out to impacted stores

Posted Oct 18, 2022 - 14:49 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 18, 2022 - 14:15 CDT

Investigating

BigCommerce engineers are currently investigating an issue affecting the removal of users from a subset of stores. We will provide more information as it becomes available.

Posted Oct 18, 2022 - 13:44 CDT

This incident affected: Control Panel.