Availability Issues

Incident Report for BigCommerce

Resolved

At 17:23 UTC, BigCommerce engineers received reports of availability issues for a small subset of stores. Engineers resolved the issue at 17:40 UTC and all services are fully operational.

Posted Oct 11, 2022 - 12:57 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 11, 2022 - 12:43 CDT

Investigating

BigCommerce engineers have identified an issue impacting availability with a small subset of stores. We are currently remediating the issue and will provide an update shortly.

Posted Oct 11, 2022 - 12:29 CDT

This incident affected: Control Panel and Storefront.