Availability issues with BigCommerce stores

Incident Report for BigCommerce

Resolved

This incident has been resolved, all stores are now accessible.

Posted Jun 01, 2020 - 21:57 CDT

Update

We are continuing to restore access to the affected stores and expect all to be available shortly.

Posted Jun 01, 2020 - 20:10 CDT

Identified

Affected stores are becoming available. We will provider a further update soon.

Posted Jun 01, 2020 - 19:43 CDT

Investigating

BigCommerce engineers are investigating availability issues for a subset of stores. We will update with findings shortly.

Posted Jun 01, 2020 - 19:34 CDT

This incident affected: Storefront and Control Panel.