Availability issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Sep 09, 2016 - 14:42 CDT

Monitoring

Services have returned to normal health and response times have recovered. BigCommerce Engineers will be monitoring the availability issue.

Posted Sep 09, 2016 - 13:52 CDT

Investigating

BigCommerce engineers are investigating availability issues with services that could result in longer than normal load times. We will update shortly with our findings.

Posted Sep 09, 2016 - 13:44 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.