Partial outage for one database cluster

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Mar 02, 2015 - 00:30 CST

Monitoring

We have identified the issue with the affected data center and implemented a fix. Performance is back to normal parameters. We apologize for the interruption.

Posted Mar 02, 2015 - 00:17 CST

Identified

Bigcommerce engineers have identified an issue in one of our data centers. We are implementing a fix to normalize response times. We thank you for your patience.

Posted Mar 02, 2015 - 00:07 CST

This incident affected: API & Webhooks, Control Panel, and Storefront.