Inaccurate Analytics

Incident Report for BigCommerce

Resolved

From 11:00 to 14:00 CST on December 7 an issue with an upstream vendor impacted the collection of visitor and product page view metrics. Analytics reports during this period will show inaccurate data. Order, revenue and all other metrics were unaffected.

Following resolution of the upstream issue, metrics and analytics are now reporting as expected.

Posted Dec 07, 2021 - 13:00 CST