Access to all stores has now been restored. This issue is now resolved.
Posted Oct 13, 2015 - 21:24 CDT
Monitoring
Access to stores has now been restored at this time. Bigcommerce engineers are continuing to monitor the situation
Posted Oct 13, 2015 - 20:44 CDT
Update
Bigcommerce engineers are still working to restore access to all affected stores. There is no new information available at this time.
Posted Oct 13, 2015 - 19:48 CDT
Identified
Bigcommerce engineers are currently working to mitigate a DDoS attack directed at our infrastructure. We are working to restore access to all stores ASAP
Posted Oct 13, 2015 - 19:03 CDT
Investigating
Bigcommerce engineers are investigating availability issues which may be affecting a number of stores. We will have another update momentarily
Posted Oct 13, 2015 - 18:46 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.
