Availability Issues Impacting a Number of Stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jul 28, 2016 - 22:41 CDT

Monitoring

BigCommerce Engineers have identified the cause of the issue and stores should now be loading as expected. We will continue to monitor the situation for the time being. Thank you.

Posted Jul 28, 2016 - 21:35 CDT

Investigating

BigCommerce engineers are working to restore access to a number of stores which are currently experiencing availability issues and slow page loads.

Posted Jul 28, 2016 - 21:02 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.