Search Issues in Australian and European Region

Incident Report for BigCommerce

Resolved

The backlog of delayed updates to search results for some stores on Australian and European infrastructure has been resolved.

Posted May 01, 2023 - 11:47 CDT

Monitoring

BigCommerce engineers have identified an issue which may be causing updates to search results for products, customers, and orders to be delayed for a small number of stores on our Australian and European infrastructure. At this time, a fix has been deployed and we are monitoring the results.

Posted May 01, 2023 - 10:59 CDT

This incident affected: Storefront.