Phone Support Offline

Incident Report for BigCommerce

Resolved

Our phone provider has resolved the issue and our Phone Support is now fully operational. Thank you for your patience.
Posted Sep 07, 2017 - 10:06 CDT

Investigating

We are currently experiencing issues with our phone system. Live Chat and Web Case remain online. Please use alternate channels for support as we work with our provider to resolve the issue. Thank you for your patience.
Posted Sep 07, 2017 - 09:14 CDT
This incident affected: Client Services (Support Center).
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