Availability issues with BigCommerce stores

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Status

Incident Report for BigCommerce

Resolved

Our engineering team has resolved this issue and all stores are now operating as expected. Thank you for your patience.

Posted Dec 28, 2019 - 14:29 CST

Monitoring

BigCommerce engineers have identified the issue and implemented a fix. We are currently monitoring the results and will provide an additional update shortly.

Posted Dec 28, 2019 - 14:15 CST

Investigating

BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.

Posted Dec 28, 2019 - 14:04 CST

This incident affected: API & Webhooks, Control Panel, and Storefront.