Help Center Knowledge Base Articles Unavailable

Incident Report for BigCommerce

Resolved

Our Knowledge Base articles are accessible once again.
Posted Nov 26, 2024 - 14:02 CST

Investigating

We are currently investigating an issue where Knowledge Base articles are not accessible. Should you need assistance, our phone, chat, case, and Community spaces are still operational.
Posted Nov 25, 2024 - 23:01 CST
This incident affected: Client Services (Support Center).