From 13:00 through to 13:34 US Central Time, a number of BigCommerce stores experienced intermittent availability issues and slow page loads. This incident has been resolved and will continue monitoring.
Posted Jan 11, 2020 - 14:15 CST
The issue has been identified and a fix is being implemented.
Posted Jan 11, 2020 - 13:34 CST
BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.