Issues with authentication and billing systems availability.

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Sep 30, 2016 - 18:28 CDT

Monitoring

The issue has been resolved and we will continue monitoring to ensure stability.
Posted Sep 30, 2016 - 18:23 CDT

Identified

BigCommerce engineers have isolated issues with a pair of load balancers that provide access to authentication and billing services. We are deploying a a fix and should restore availability shortly.
Posted Sep 30, 2016 - 18:16 CDT
This incident affected: Control Panel.
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