Increased error rates for API, Store Front

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Feb 19, 2019 - 01:10 CST

Monitoring

BigCommerce engineers have seen error rates return to normal levels and are continuing to monitor for any further issues.
Posted Feb 19, 2019 - 01:00 CST

Identified

The issue has been identified and engineers are working on a fix.
Posted Feb 19, 2019 - 00:41 CST

Investigating

We are currently investigating reports of errors loading storefronts for a very small number of stores on the platform.
Posted Feb 19, 2019 - 00:29 CST
This incident affected: API & Webhooks and Storefront.