Store Availability Issue

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jan 16, 2015 - 14:45 CST

Monitoring

Bigcommerce System engineers were alerted to a network availability issue at 12:48pm CST that caused connection timeouts for a subset of stores. Connectivity was restored at 12:55pm CST and all stores are now responding normally. We are monitoring the situation to ensure all systems are functioning as expected.

Posted Jan 16, 2015 - 13:13 CST

This incident affected: API & Webhooks, Control Panel, and Storefront.