Intermittent errors with a subset of stores.

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Dec 30, 2019 - 17:27 CST

Monitoring

BigCommerce engineers have identified the issue and implemented a fix. We are currently monitoring the results and will provide an additional update shortly.

Posted Dec 30, 2019 - 17:22 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 30, 2019 - 17:15 CST

Update

We are continuing to investigate this issue.

Posted Dec 30, 2019 - 16:59 CST

Investigating

BigCommerce engineers are currently investigating intermittent errors with a subset of stores. We will provide an update shortly.

Posted Dec 30, 2019 - 16:57 CST

This incident affected: Storefront.