Database Connection Issue

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Dec 15, 2014 - 11:29 CST

Monitoring

Bigcommerce Systems Engineers have verified that the issues causing database connection problems have been resolved. We will continue to monitor for a period of time.

Posted Dec 15, 2014 - 11:17 CST

Identified

Bigcommerce Systems Engineers have identified an issue causing database connection problems for a small subset of our clients. We are currently working to resolve this problem and will update shortly.

Posted Dec 15, 2014 - 11:12 CST

This incident affected: Control Panel and Storefront.