Elevated error rates for a subset of stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Nov 18, 2024 - 07:46 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2024 - 07:41 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 18, 2024 - 07:31 CST

Investigating

We are currently investigating elevated error rates for a subset of stores.

Posted Nov 18, 2024 - 07:25 CST

This incident affected: Control Panel and Storefront.