Elevated error rates for a subset of stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Nov 18, 2024 - 07:46 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2024 - 07:41 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 18, 2024 - 07:31 CST

Investigating

We are currently investigating elevated error rates for a subset of stores.
Posted Nov 18, 2024 - 07:25 CST
This incident affected: Control Panel and Storefront.