Bigcommerce have implemented a fix that has resolved the DNS issue affecting a small number of stores. Thanks for your patience during this issue
Posted Feb 18, 2015 - 22:43 CST
Update
A small number of stores are currently affected by a DNS issue. Bigcommerce system administrators are currently testing a fix. We hope to have these stores back up and working soon. We thank you for your patience and understanding at this time.
Posted Feb 18, 2015 - 21:34 CST
Identified
The DNS issue has been identified and work is currently in progress to get it corrected.
Posted Feb 18, 2015 - 20:34 CST
Investigating
Bigcommerce System Engineers have been made aware of a DNS issue that is currently causing a subset of stores to be unresponsive. We are currently looking into the root cause.
Posted Feb 18, 2015 - 20:14 CST
This incident affected: API & Webhooks, Control Panel, and Storefront.
