Network incident in a single data center

Incident Report for BigCommerce

Resolved

The fix has been deployed and the errors have disappeared.
Posted Oct 19, 2016 - 12:23 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2016 - 12:20 CDT

Identified

BigCommerce engineers have detected an issue in a single data center that is causing increased error rates. We are deploying a fix and will update shortly.
Posted Oct 19, 2016 - 12:08 CDT
This incident affected: Control Panel and Storefront.
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