Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

At 18:42 UTC, BigCommerce engineers received alerts indicating availability issues for a small subset of stores. Engineers resolved the issue at 18:53 UTC and all services are fully operational.

Posted Jan 19, 2023 - 13:16 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 19, 2023 - 12:55 CST

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Jan 19, 2023 - 12:52 CST

This incident affected: Storefront.