Availability issues with BigCommerce stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jan 13, 2020 - 17:17 CST

Monitoring

BigCommerce engineers have identified the issue and implemented a fix. We are currently monitoring the results and will provide an additional update shortly.

Posted Jan 13, 2020 - 16:42 CST

Identified

The issue has been identified and a fix is being rolled out.

Posted Jan 13, 2020 - 16:34 CST

Investigating

BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.

Posted Jan 13, 2020 - 16:28 CST

This incident affected: Storefront.