Аn issue with Management API requests to add products to carts

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 12, 2026 - 07:13 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2026 - 07:00 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 12, 2026 - 06:21 CDT

Investigating

BigCommerce engineers are investigating an issue with Management API requests to add products to carts. We'll share updates as more information becomes available.
Posted Oct 12, 2026 - 06:14 CDT
This incident affected: API & Webhooks.