PayPal Commerce Platform Issues - Checkout & Payment Processing

Incident Report for BigCommerce

Resolved

BigCommerce engineering has resolved the issue with the PayPal Commerce platform integration. This issue affected a very small number of stores with this integration enabled from 9:00 UTC until 0:00 UTC.

Posted Sep 07, 2022 - 19:27 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 07, 2022 - 18:23 CDT

Investigating

BigCommerce engineers have identified a subset of stores with PayPal Commerce Platform enabled that are currently unable to checkout. We will provide an update shortly.

Posted Sep 07, 2022 - 18:03 CDT

This incident affected: Checkout & Payment Processing.