Delays in Real-Time Event Processing

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 24, 2026 - 08:22 CDT

Monitoring

We experienced delays in real-time event processing due to an issue within our messaging infrastructure.
The backlog has now cleared, and processing has returned to normal levels. We are continuing to monitor the system to ensure stability.
Posted Oct 24, 2026 - 08:08 CDT
This incident affected: Control Panel and Storefront.
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